Refund policy
Revocation right for consumers
(A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither
can be attributed to their commercial or independent professional activity.)
Right of withdrawal
Right to cancel
You have the right to withdraw from this contract within fourteen days without the need to state any reason.
The revocation period is fourteen days from the day
- on which you or a third party named by you, who is not the carrier, took possession of the goods
have if you have ordered one or more goods as part of a single order
and these are delivered consistently;
- on which you or a third party named by you, who is not the carrier, holds the last goods
if you have ordered several goods as part of a single order
and these are delivered separately;
- on which you or a third party named by you, who is not the carrier, holds the last partial shipment or the last piece
have or have taken, if you have ordered one product, in several
Partial shipments or pieces are delivered;
To exercise your right, you have to (FAST TRADING LTD., 2B SERDIKA STR. FL.3, OFFICE1,
8000 Burgas, Phone number: +359 87 781 9900, email address: info@istabreeze.com) by means of a
clear statement (e.g. a letter sent by post, fax or email) about your decision
Revoke contract, inform. You can use the attached model withdrawal form, which
however is not required.
To meet the cancellation deadline, it is sufficient for you to notify us that you are exercising your right of cancellation
Send expiry of the cancellation period.
Consequences of withdrawal
If you withdraw from this contract, we have sent you all the payments we received from you,
including delivery costs (except for the additional costs that result from the fact that you have a
delivery type other than the cheapest standard delivery offered by us), immediately
and to be repaid at the latest within fourteen days from the day on which the notification of your revocation
we have received this contract. We will use the same method of payment for this repayment as you
used in the original transaction unless you have expressly agreed otherwise
agreed; under no circumstances will you be charged any fees for this repayment.
We can refuse the repayment until we have received the goods back or until you receive the
Have provided proof that you have returned the goods, whichever is the earlier
at a hunt.
You have the goods immediately and in any case no later than fourteen days from the date on which you
inform us of the cancellation of this contract, send it back to us or hand it over. The deadline is
safeguarded if you send the goods before the period of fourteen days has expired.
You bear the immediate costs of returning goods that can be sent by parcel, as well as the immediate costs
Costs of returning goods that cannot be sent as a parcel. The cost of goods that cannot be sent as a parcel
are estimated at a maximum of around EUR 60.
You only have to pay for a possible loss in value of the goods, if this loss of value on a for
Checking the nature, properties and functionality of the goods that are not necessary to deal with them
is due.
Exclusion and Contract Expiry
The right does not apply to contracts
- for the delivery of goods that are not prefabricated and for their manufacture an individual selection or
Determination by the consumer is authoritative or which is clearly based on the personal needs of the consumer
Are tailored to the consumer;
- for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but no earlier than 30
Days after the contract can be delivered and their current value from fluctuations in the market
depends on which the entrepreneur has no influence;
- for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely in the case of contracts
- for the delivery of sealed goods that are not available for reasons of health protection or hygiene
Returns are suitable if their seal has been removed after delivery;
- for the delivery of goods if, after delivery, they are inseparable from others due to their nature
Goods were mixed;
- for the delivery of sound or video recordings or computer software in a sealed package, if the
Sealing was removed after delivery.
Refund Request Form Template
(If you want to revoke the contract, please fill out this form and send it back.)
- To FAST TRADING LTD., 2B SERDIKA STR FL.3, OFFICE 1 8000 Burgas, email address: info@istabreeze.com:
- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following
Were (*)/
the provision of the following service (*)
- Ordered on (*) / received on (*)
- Name / consumer (s)
- Address of the / consumer (s)
- Signature of / consumer (s) (only for message on paper)
- Date
(*) Delete where not applicable.